Order Info

This website is operated by Overcoming Believers Church (OBC). Throughout the site, the terms “we”, “us” and “our” refer to Overcoming Believers Church/OBC Store. Overcoming Believers Church offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

PLACING AN ORDER
After you place an order, you will receive an e-mail to confirm that the OBC Store has received the order. At the time of shipment/fulfillment, an additional follow up email will be sent. The confirmation will contain the order number, order detail, and shipping method.

PAYMENT METHODS
We accept American Express, MasterCard, Visa, Discover and PayPal for internet orders. All online orders paid by credit card are processed on a secure server.

ORDER INQUIRY
You may check the status of your order on our website at any time by clicking on the Customer Service link here: http://store.overcomingbelieverschurch.org/pages/contact-us. You can also call our office at 1-865-633-9050.

CANCELLATION POLICY
Once an order has been fulfilled, your order cannot be changed. Please call 1-865-633-9050 for more information on canceling your order. We cannot guarantee that your order can be cancelled once it is entered into our system.

MERCHANDISE AVAILABILITY
Should the item you ordered not be available, you will be charged only for the items shipped to you by the OBC Store. All unavailable items will be credited to your account when applicable. We will send the remainder of your order with appropriate adjustments for the out of stock item(s). All orders are subject to acceptance by the OBC Store. We reserve the right to refuse delivery or limit quantities of any product ordered. Please note that we cannot guarantee the availability of any item until you place an order.

DISCLAIMERS
Prices on the OBC Store are subject to change without notice. The OBC Store maintains the right to refuse or cancel orders at any time, for any reason, including but not limited to orders that contain incorrect prices or product descriptions, orders that the OBC Store believes the customer has violated applicable law, and orders that the OBC Store believes are harmful to its clients, or its affiliates.

SALE MERCHANDISE
All discounted merchandise purchases are final sale. These items may not be returned or exchanged. 

 

INTERNATIONAL ORDERS

At this time, orders from the OBC Store can only be shipped within the United States.